~*~ About Us ~*~
Wicknwax is a UK home based company formed in November 2000
All candles are Hand Poured using only the finest ingredients from the UK
as well as overseas
You've probably come across this site because your like me
and love scented candles, since I can remember I have loved trying
different Candle scents, so 8 years ago I started to make candles myself,
after many hours of testing and trying different waxes, additives and
scents and wicksAll scents are tested for a good scent throw, if they don't
smell we don't sell them!!, all scents are distributed throughout the candle,
not just sprayed around the candle or on the wick!
We are best known for our highly scented candles, customers
return time after time. We only use Soy or Paraffin Wax. Our Paraffin Wax is purified, refined, free of harmful
substances and non-toxic
You may read of other candlemakers claiming Soy wax is soot
free, no candle can be completely soot free
I wanted a candle company with candles that actually smelt
all the way through, with more unusual scents than you can find in UK
shops
None of the ingredients or fragrances we use are tested on
animals
All my candles are highly scented using 100% concentrated
candle scents, so you can enjoy a strong scent throw ,unlike machine made
candles, All candles are tested to ensure a strong scent throw whilst
burning not just in the wrapper. A whole 1oz of scent is used to every
1lb of wax
Our Candles are handpoured at the time of order, we do not
carry stock because we want you to have a freshly poured candle everytime
and I do not use Lead wicks
I can custom candles to your taste, if you wanted a specfic
colour to match your decor, or you wanted a yellow Black Cherry candle,
for example, then please email me with your requirements
We are no longer taking on any new wholesale customers
This website was created by myself and is also updated by
myself
There is no minimum order charge - You can contact me on 01933 359432 Between 9am-5pm
weekdays or email sales@wicknwax.co.uk
47 Aintree Drive, Rushden, NN100YS
~*~ Policies ~*~ All information given is strictly confidential and under no circumstances is it shared or passed on
You have 7 days in which to inform Wicknwax of any items you are not satisfied with or which are damaged, these must be returned unlit and in original packaging, return postage is not refundable, we will refund or exchange any candle you are not satisfied with (this does not include if you do not like your chosen scent)Returns cannot be accepted outside of the UK
You may cancel any order within 24 hours of placing it, as long as it has not been despatched, if it has you will need to inform us within 7 days of receiving it as above.
Disclaimer-Candle care and burning is your responsibility
Wicknwax Candles shall not be responsible for any injuries,
damages or losses, due to your misuse
our maximum liability to you is the amount you paid for the product. Your
purchase from Wicknwax signifies your acceptance of the mentioned
policies
~*~ Candle Safety ~*~ Keep your wicks trimmed, This is essential for a clean, smoke free burn
Many people complain about candles that smoke and this can be eliminated by trimming the wick to 1/4 inch every time you burn the candles
Candles over 2" in diameter The first time you light your candle, trim the wick to 1/4 inch or 1cm burn it for 3-4 hours so that a large melt pool is formed, by doing this you will open up the wax and on subsequent lightings the candle will follow that path using most of the wax. If you only light this size candle for say 1 hour on the first burning, it will only burn a small core down the middle wasting a lot of your candle,
then put the candle out preferably with a candle snuffer, candles that are blown out spray wax everywhere, and tend to make the candle go out of shape, the next time it is lit, trim wick and relite, retrim wick regulary to prevent a tall flame
Candles need to breathe, if you light in a small room, it is likely to smoke, please consider your room size when lighting your new candles
If a candle smokes, put out, trim wick and relight
Sometimes mushrooming will appear on votive wicks, this is a reminder to trim your wick
Never leave a burning candle unattended
Keep away from children and pets
Keep candles away from draughts when lit
Keep debris out of the melt pool
Votives should be lit for only 4 hours at a time, as the glass can get very hot
Leave the last 1/2 inch of the container candle, because of the potential of the flame touching the sides of the container or getting too near the bottom it is recommended that you stop burning the candle when it gets to the bottom.
Candles should be stored in ideally 60°f- 80°f to retain the candles shape and fragrance.
Please bear in mind that as these candles are all unique and handmade, they are not flawless, this adds to the uniqueness of the candles, unlike machine made candles, They may look shiny and flawless, but they don't smell!!
Always place candles well away from curtains, furniture and draughts
Always burn on a heat resistant surface and don't burn under shelves
Votive candles completely turn to liquid to release their fragrance, so must be burned in a suitable glass holder
Keep away from hair and clothing
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